Retail security
Loss prevention for high value floors, with reporting that stands up to an insurer.
Trusted by
The problem
Retail crime is organised and repeated. The same teams come back, and they have usually walked your floor before they take anything. The real cost is not only stock. It is staff who stop feeling safe, and an incident that reaches your customers. A guard at the door deters the opportunist and nobody else.
How we approach it
- We look for patterns across visits rather than treating every incident as new. The same faces and the same methods come back.
- Officers are trained for a high value floor, where how you intervene matters as much as whether you do.
- Reports are structured for insurers and for police referral, not written as free text notes.
- Management visits are scored, so a drop in standards shows up before it becomes an incident.
Every deliverable, in full
Open any of these to see what it contains and when it arrives. Nothing here is a line item we have not explained.
How your floor looks to somebody planning to take from it. Sightlines, blind spots, the route to the door and how long it takes to walk it.
- Floor walk covering sightlines, blind spots and exit routes
- High value display exposure
- Staff safety positions and where they are isolated
- Findings graded, each with an owner and a next step
When you get it: Before cover is quoted, and again after any refit.
Some floors need a visible deterrent, some need someone nobody notices, and most need both at different hours. We say which, and why.
- Recommended mix by trading hour and day
- Officers trained for a high value floor
- Agreed intervention style, because how you intervene matters as much as whether you do
- Coordination with your own loss prevention team
When you get it: Set in the plan and reviewed monthly against what actually happened.
Reporting built for insurers and police referral. Free text notes are the reason so many retail incidents go nowhere.
- Consistent fields across every incident and every store
- Severity grade with the reasoning recorded
- Description and evidence references suitable for referral
- Held encrypted, with access logged
When you get it: Same shift for anything serious. Within twenty four hours otherwise.
A scored visit on a set cadence, so a decline in standards shows up as a number before it shows up as an incident.
- Consistent scoring across visits and across stores
- Trend against your previous visits
- Specific findings rather than a pass or fail
- Actions carried forward and checked next visit
When you get it: To the cadence agreed in your contract, with the trend visible in your portal.
The Measure Group assessment identified three gaps our previous provider had never raised. We have not had a reportable incident in the fourteen months since.
Start with an assessment, not a quote
We will tell you what cover you actually need for this. Sometimes that is less than you were about to buy.
Book a free security review